Dodo jewels

How are DoDo jewels made?

The DoDo Collection includes a wide variety of jewelry types and materials. DoDo creates its jewelry using both traditional materials, such as 18kt gold, 9kt gold, and sterling silver, as well as innovative materials such as titanium, steel, enamel and ceramic .

The gold alloys used have a fineness of 750/1000 or 375/1000, while silver alloys have a fineness of 925/1000.

Some pieces are embellished with diamonds, colored gemstones, resin, or enamel.

Why Has My Jewel Lost Its Surface Finish?

The finishes applied to some DoDo jewels are created through specific surface treatments. Over time and with normal wear, it is natural for these treatments, such as rhodium plating or sandblasting, to change from their original appearance, gradually revealing the natural metal surface underneath.

To help preserve these finishes for as long as possible, avoid using polishing cloths, jewellery cleaning cloths, or other abrasive products on treated surfaces. Contact with cosmetics, perfumes, soaps, detergents, chlorine, and chlorinated water should also be avoided, as these substances may affect the finish over time.

In many cases, and in accordance with DoDo's after-sales service policies, surface treatments can be restored through professional servicing. The final result will depend on the specific treatment involved and the overall condition of the jewel.

What is tarnish?

Tarnish is a natural phenomenon, well known in metallurgy and common to all silver and silver-alloy products.
It typically appears as a darkening or natural dulling of the metal’s surface layers, either locally or across larger areas. It is caused by a surface reaction that does not affect the metal internally. Tarnish can be removed through professional cleaning, particularly when oxidation is advanced and/or when the jewel contains gemstones, diamonds, or materials other than metal.

What causes tarnish?

Tarnish is mainly caused by the interaction of the jewel with external agents, such as:
- chemical elements found in nature, such as oxygen and ozone;
- chemical compounds of sulphur, nitrogen and chlorine (for example swimming pools, sulphurous thermal waters and certain work environments);
- very humid environments, such as marshland or volcanic areas;
- common substances such as perfumes, creams, detergents, hairspray and hair dyes;
- skin perspiration, a personal characteristic that may vary with the season and with a person's physical condition at a given time (for example diet or medication).
The extent and frequency of tarnishing depend on a number of different and unpredictable factors.

What types of gemstones does DoDo use?

DoDo primarily uses natural gemstones and, in certain designs, synthetic gemstones.
Synthetic gemstones are laboratory-created gems that have the same physical, chemical, and optical characteristics as their natural counterparts. The main difference lies in the formation process, which takes place in a much shorter period of time than in nature.
Both natural and synthetic gemstones generally offer good hardness. However, every gemstone set in a DoDo jewel remains naturally delicate and requires particular care. Even minor accidental impacts may cause scratches, chips, or breakage.
To preserve the beauty and integrity of your DoDo jewel, we recommend handling it carefully and avoiding contact with hard surfaces or activities that may expose it to impacts or stress.

What can I do if the item I want to purchase is unavailable on dodojewels.com?

If the item you are interested in is temporarily unavailable on dodojewels.com, you can request to be notified as soon as it becomes available again.

Simply select the “Notify Me” option on the product page and enter your email address. If the item is restocked, you will receive a notification at the email address provided.

How do I find the right size for me?

To determine the most suitable size, we recommend consulting our Size Guide available on the website, which contains all the information needed to choose the size best suited to your needs.

We also recommend carefully reviewing the information provided on the product page, where you may find additional details regarding dimensions, fit, and specific product characteristics.

How can I tell whether my DoDo jewel is authentic?

We guarantee the authenticity of all Products purchased through our Website.

DoDo Gold

The gold used by DoDo comes from supply chains selected according to the criteria of the Kering Metals Platform, which ensures material traceability and respect for both people and the environment through independent verification processes.

The brand is certified by the Responsible Jewellery Council under the Code of Practices (COP) standard, confirming its commitment to responsible practices throughout the entire supply chain, from ethical labor practices to the reduction of environmental impacts.

DoDo Diamonds

All diamonds used in DoDo collections are sourced from suppliers certified by the Responsible Jewellery Council (RJC). The RJC’s objective is to promote a responsible supply chain that respects human rights, protects the environment, and follows sound business practices.

White diamonds have a SI1 clarity grade and a G-H color grade. For black, brown, and icy diamonds, the standard 4Cs quality grading system cannot be applied. In these cases, the color ranges of the materials and the quality standards relating to clarity, polishing, and cut proportions are defined internally by the company.

All black diamonds undergo a heat treatment to achieve a uniform color. Following this treatment, there are no conditions that may be considered harmful to the health or safety of the end consumer.