Shipping

What Shipping Options Are Available?

All orders are shipped by express delivery. Shipping costs and estimated delivery times for your country are displayed at checkout. Delivery times are calculated from the date of shipment, not from the date the order is placed.

Once your order has been shipped, you will receive a confirmation email with tracking details. Deliveries are made Monday to Friday during business hours.
Please note that orders are processed automatically and shipping or delivery times cannot be modified upon request.

Are There Any Shipping Restrictions?

Some items may not be available for delivery to certain destinations due to local import regulations. Where an item cannot be delivered to your selected country, it will not be available at checkout. For further information, please refer to the Terms and Conditions of Sale applicable to your country.

Orders are delivered by a courier to the shipping address provided at checkout. Please ensure all address details are accurate and complete, as we cannot be responsible for delays or failed deliveries resulting from incorrect information.
Please note that we do not deliver to P.O. Boxes, freight forwarding addresses, or hotels.

Can I Ship My Order to a Different Country from the One Where I Placed the Order?

No. The delivery address must be in the same country selected when placing your order. Orders placed for delivery to a different country may be cancelled.
To place an order for another destination, please select the correct country using the country selector available in the website footer.

Can My Shipping Address Be Different from My Billing Address?

Yes. Your billing address may be different from your shipping address. However, both addresses must be located in the same country, and that country must also match the country selected when placing the order.

Can I Choose a Delivery Date or Time?

Unfortunately, it is not possible to select a specific delivery date or time when placing an order.

When Will My Order Be Shipped?

As soon as your order is shipped, you will receive a confirmation email with your tracking details. Estimated delivery times for your country are displayed at checkout and are calculated from the date of shipment, not from the date the order is placed.

Can I change my shipping address after my order has been confirmed?

Unfortunately, once an order has been confirmed, it is processed automatically and the shipping address cannot be changed.